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Sustainability Disclosure Indicators for Securities Firms
| NO. | Indicators |
|---|---|
| 1 | Number of data breach incidents, percentage of personal data breach incidents, number of customers affected by data breach incidents |
| 2 | The number and amount of funds assisted for Small and medium-sized enterprises (SMEs) to raise funds in the capital market |
| 3 | Number of participants in financial education for disadvantaged groups lacking securities services |
| 4 | Products or services designed by each operating business to create environmental or social benefits |
Key Sustainability Accomplishments
Corporate Governance
- Mega Securities engaged an independent external professional institution to conduct the 2025 performance evaluation of the Board of Directors and its functional committees.
- Since 2023, Mega Securities has conducted annual compliance testing. In 2025, compliance tests were carried out across 14 departments.
- The signing rate of the Statement of Compliance with Ethical Corporate Management reached 100% among directors and managerial-level employees.
- Mega Securities has been recognized as a Level 1 (Excellent) securities firm in the Taipei Exchange Risk Management Evaluation for three consecutive evaluation cycles since 2019 (the evaluation is conducted once every three years).
- Mega Financial Holding was selected in the top 1% of the S&P Global Sustainability Yearbook 2026, with the assessment scope including the sustainability performance of Mega Securities in 2025.
Sustainable Finance
- In 2025, Mega Securities underwrote sustainability bonds totaling NT$4.4 billion and held NT$3.799 billion in domestic and international sustainability bond investments.
- Mega Securities assisted small and medium-sized enterprises (SMEs) in raising capital through six financing projects, with total funds raised amounting to NT$1.51 billion.
- Investments in sustainable development industries, as defined by the Mega Financial Group, accounted for 51.98% of Mega Securities’ total proprietary trading, underwriting, and non-subsidiary long-term investment portfolio (excluding hedging positions).
- As of the end of 2025, investments in companies with approved Science Based Targets (SBTs) accounted for 35.78% of Mega Securities’ investment portfolio, an increase from 27.13% at the end of 2024.
- In December 2023, Mega Securities issued the “Mega TPEx FactSet Semiconductor Climate Net-Zero Select Return ETN,” the first climate-themed ETN in Taiwan, with a five-year maturity period.
- In 2025, Mega Securities conducted ESG engagement activities with investee companies on 289 occasions, covering a total of 856 engagement topics.
Customer Commitment Team
- In 2025, Mega Securities organized a total of 447 financial literacy and fraud prevention awareness activities, including 152 external seminars and events (benefiting 13,628 participants), 128 internal employee training programs and activities (benefiting 22,107 participants), and 167 media-based anti-fraud awareness campaigns. The initiatives reached a broad range of stakeholders, including students, senior citizens, persons with disabilities, Indigenous peoples, new immigrants, and the general public.
- In 2025, Mega Securities added 31,525 new accounts through digital channels (including Taiwan equity brokerage and sub-brokerage accounts), bringing the cumulative total to 143,018 accounts.
- Mega e-Invest, Mega Securities’ regular investment service platform, provides periodic investment services for Taiwan stock odd-lot shares, fixed-share investment plans, conditional orders, and U.S. stock investment plans. As of 2025, the cumulative number of registered plans reached 52,653.
- Mega Securities provides TISA fund trading services and was among the first securities firms and state-owned brokerage firms in Taiwan to offer TISA services.
- Mega Securities uses the dedicated SMS short code “68777” to send notification messages, enabling investors to identify authentic communications more easily. In addition, Mega Financial Group signed a Memorandum of Understanding (MOU) with the Taiwan High Prosecutors Office on a Suspicious Transaction Analysis Mechanism.
- In 2025, Mega Securities conducted a customer satisfaction survey for its brokerage business, with 87% of respondents expressing satisfaction with the overall service. Mega Futures also conducted a satisfaction survey for its online futures account-opening service, achieving a satisfaction rate of 92.3%. In addition, Mega Securities recorded a Net Promoter Score (NPS) of 17 in its 2025 brand survey, indicating that customers generally regard the Company as a reputable and trustworthy brand.
- Mega Securities successfully maintained third-party certifications for the ISO 27001 Information Security Management System, ISO 22301 Business Continuity Management System, and BS 10012 Personal Information Management System.
- The E-OPEN online wealth management account-opening system was launched in May 2025, enabling customers to open both Taiwan stock trading and wealth management accounts simultaneously through a fully digital process.
- In 2025, Mega Securities was recognized as an Outstanding Performer in the Financial Information Sharing and Analysis Center (F-ISAC) Annual Threat Intelligence Sharing Evaluation for the second consecutive year.
Environmental Sustainability
- Renewable electricity used at Mega Securities’ headquarters building accounted for 70.41% of total electricity consumption in 2025.
- All operating locations obtained third-party verification of the ISO 14064-1:2018 Greenhouse Gas Inventory Standard.
- All operating locations successfully renewed third-party certification for the ISO 14001:2015 Environmental Management System.
- Mega Securities’ headquarters building successfully renewed third-party certification for the ISO 50001:2018 Energy Management System.
- General waste generation per employee was 31.96 kg in 2025, representing a 13.10% reduction compared with 2024 and a 36.22% reduction compared with the 2023 baseline year.
- Green procurement expenditure totaled NT$32,174,060 in 2025, accounting for 9.44% of total procurement spending of NT$340,857,129.
- The completion rate of signing the Supplier Sustainability Declaration by contracted suppliers reached 100%.
Employee Care
- Mega Securities successfully renewed third-party certification for the ISO 45001:2018 Occupational Health and Safety Management System.
- Total employee training hours for Mega Securities and its subsidiaries reached 87,849 hours, with an average of approximately 53.7 training hours per employee, equivalent to 1.28 times the annual target of 42 hours.
- An employee engagement survey was conducted with a 100% response rate. The proportion of “Highly Engaged Employees” (scoring above 3 points) reached 95.0%, an increase from 93.6% in 2024.
- Assets held under the Employee Stock Ownership Trust Plan totaled NT$98.768 million, representing a 99.39% increase compared with 2024.
- Birth subsidies for employees or their spouses were provided to 17 beneficiaries, totaling NT$171,500; marriage subsidies were provided to 16 beneficiaries, totaling NT$192,000; and professional certification subsidies were granted to 161 employees, totaling NT$221,000.
- Mega Securities has provided a free Employee Assistance Program (EAP) for five consecutive years.
Mutual Prosperity
- In 2025, Mega Securities invested NT$9,253,650 in social investment initiatives, mobilized 300 volunteer participations, contributed 1,074 volunteer service hours, sponsored or organized a total of 392 activities, and benefited 18,865 participants.
- Financial Education: Organized the “Exploring the Mega Securities Multiverse” Corporate Experience Camp, which combined securities industry training with immersive puzzle-solving activities, incorporating scenario simulations and team-based missions to transform concepts such as responsible consumption, investment risk awareness, and fraud prevention into practical learning experiences. The Company also held the “A New Perspective on Fraud Prevention for Seniors” lecture series in six communities across the Greater Taipei area and Indigenous communities, providing case studies and practical guidance on common fraud schemes targeting older adults. AI-powered face-swapping and voice-cloning simulations were incorporated to enhance seniors’ ability to identify emerging technology-enabled fraud. In addition, the “Peace of Mind, Prosperous Life” Personal Finance Seminar focused on investment mindset, risk management, and asset allocation concepts.
- Support for Vulnerable Groups: Continued the “Financial Literacy Library of Love” initiative by establishing reading and financial literacy resource centers at Yongxing Elementary School in Changhua County and Chui-Yang Elementary School in Chiayi City to support reading and financial education in rural and local communities. Mega Securities also participated in World Down Syndrome Day advocacy activities through volunteer services such as gift package preparation, second-hand toy sorting, and receipt verification. The Company further provided donations to the Yongfu Home Xingyan Campus to support the purchase of daily necessities required for long-term care services.
- Cultural Heritage Preservation: For the second consecutive year, Mega Securities supported the East Coast Land Arts Festival, organized by the East Coast National Scenic Area Headquarters of the Tourism Administration, Ministry of Transportation and Communications. By integrating local community resources in Taitung and bringing together domestic and international artists and performance groups, the festival created immersive cultural experiences that attracted more than 25,000 participants to concerts and cultural markets. The Company also hosted private screenings of the documentary A Chip Odyssey in northern, central, and southern Taiwan, inviting investors to view Taiwan’s first documentary focusing on the development of the semiconductor industry and strengthening client engagement through cultural activities.
- Ecological Sustainability: Conducted native plant restoration and habitat rehabilitation projects at Zhuzihu in Yangmingshan and Banpingshan in Kaohsiung, while carrying out invasive species removal activities at Shoushan National Nature Park and the National Biotechnology Research Park. The Company also organized beach cleanup, mountain cleanup, and habitat conservation activities at Wangzailiao Sandbar in Qigu, Yuanzhonggang Wetland in Kaohsiung, and Guanyin Mountain, demonstrating its commitment to biodiversity conservation and environmental stewardship.
