Key Sustainability Accomplishments

Environmental sustainability

• All Mega Securities domestic operating locations passed “ISO 14064-1 Greenhouse gases” certification
• All 24 operating locations north of Hsinchu passed “ISO 14001 Environmental management systems” certification
• “ISO 50001 Energy management systems” certification renewed for Mega Securities Headquarters building
• Mega Securities Headquarters building received Diamond-class Green Building award
• Green electricity was introduced in August 2023. Total green electricity consumption amounted to 730,020 kWh at the end of the year and amounted to 30.52% of total electricity consumption for the year
• To enforce responsible purchasing, $18,740 thousand in green purchases were made in 2023 and accounted for 9.26% of total purchases of $202,271 thousand
• “Supplier Sustainability Declaration” was signed by 100% of contract suppliers

Sustainable Finance

• “ISO 27001:2013 Information Security Management Systems” certification renewed
• Core system for broker business passed “ISO 22301 Business continuity” certification
• Actively promoted “Mega eStock” services providing regular savings plan, dollar cost average, conditional orders for Taiwanese fractional shares, and deposit share services for US shares. There were a total of 30,212 new share plans in 2023.
• Actively promoted the “MegaGo” service that allowed investors to opt for share-based pricing when trading US shares, effectively lowering the cost of investment in US shares for investors
• Total number of Taiwanese share accounts and sub-brokerage accounts opened online reached 29,412, an increase of 46.69% over the 20,050 accounts opened in 2022
• Electronic transactions accounted for 85.31% of total transactions
• Underwrote $2.15 billion in sustainable bonds in 2023; balance of investment in domestic and overseas sustainable bonds was $3.045 billion
• Assisted with 4 capital-raising projects for small and medium enterprises, raising a total of $1.626 billion
• Balance of investments in sustainable development industries defined by the Mega Group amounted to $10.319 billion and accounted for 31.26% of total self-managed and underwritten investment positions (excluding hedging).
• Investments in self-managed and underwriting of FVOCI share positions in investment objects defined as sustainable shares by the Mega Group accounted for 38.87% of total investment in self-managed and underwritten FVOCI investment positions
• Issued the ““Mega TPEx FactSet Semiconductor Climate Net Zero Elite Total Return Index ETN”, the first climate ETN in Taiwan
• Conducted the digitization satisfaction survey, recovered 5,084 survey responses, and found that overall customer satisfaction with the digitization experience of Mega Securities was 86.05%
• Physical attendance at shareholders’ meeting or exercising of electronic voting rights was expected at 309 companies, and attended 309 companies for an attendance rate of 100%

Employee Care

• Passed “ISO 45001:2018 Occupational Health and Safety Management Systems” certification
• Education and training duration amounted to 77,168 hours with total training attendance of 1,517 people. Average hours of training per person was 50.87 hours for an increase of approximately 25% over the 40.81 hours in 2022
• Employee engagement survey was conducted in concert with Mega Holdings. Employee response rate was 98.88% and employee engagement score was 3.89 (out of 5), an improvement over the score of 3.69 in 2022
• Hosted 4 health promoting activities on the topics of “Lung Adenocarcinoma”, “Walking Techniques and Basic Aerobics”, “Stress Relief” and “Slow Jogging”
• Hosted 7 employee healthcare events - “Basic Strength & Conditioning Exercises”
• Hosted 2 female care seminars on the topics “Female Dietary and Nutritional Health - Eat Well to Look Well”, and “Female Cancer Risks and Prevention”
• Childbirth subsidy for employees or their spouses was increased from $3,600 to $8,000 per child in 2023. A total of $107,900 childbirth subsidies were disbursed to 17 people
• $216,000 in marital subsidy was disbursed to 14 people, an increase of 176.92% over 2022
• Organized free Employee Assistance Program (EAP) for the 4th consecutive year

Mutual Prosperity

• A total of 4 “University Financial Literacy Seminars” were held in partnership with the Taiwan Academy of Banking and Finance on 1/6 (Brokerage), 3/21 (Financial Business), 5/2 (Brokerage), and 9/26 (Brokerage), with a total student attendance of 271. An “University Financial Literacy Seminar” was organized in-house at Fu Jen Catholic University on 12/7 on the topic of internal bond investment practices and financial career planning that was attended by 85 people
• The 1-day “Everything, Everywhere All at Mega Securities” 1-day financial workshop at Mega Securities Headquarters was held on 9/23. Almost a hundred students registered for the event. On the day, 56 senior high school and university students visited the company and learned about the everyday work of securities firms
• Financial literacy workshops for elementary and junior high school teachers were held on 6/7, 9/13, and 11/2. A total of 3 sessions were held and attended by 98 elementary and junior high school students
• During 2023, 22 university students were offered internships or part-time careers with the Company. Internship agreements were also signed with 8 universities
• Donated $500,000 in book buying funds to Datong Elementary School in the East District of Tainan City to set up a second Mega Securities Financial Literacy Charity Library
• Participated in coast clean-ups, tree plantings, social welfare and other volunteer 112 times for a total of 401.5 volunteer hours
• Invested $9.21 million towards mutual prosperity

Corporate Governance

• The 7 directors and 3 supervisors completed a total of 262.5 hours of continuing education, or an average of 26.25 hours per person
• Established a Compliance Committee reporting directly to the Board of Directors whose main responsibilities include review of proposed improvements for penalties more severe than correction, fines, or other major violations. The Committee is chaired by the Chairperson
• Compliance testing was introduced in 2023 in the form of annual testing and special testing for penalties
• 100% of directors and employees above the grade of manager have signed the “Ethics and Compliance Statement”
• Attendance at internal education and training on ethical management, anti-money-laundering and combating the financing of terrorism was 100%
• Rated as a Class 1 (excellent) a securities dealer twice in a row by the Taipei Exchange in its risk management evaluation since 2019 (evaluation is held once every three years)
• Received a long-term rating of “twAA” and short-term rating of “twA-1+” from Taiwan Ratings with a rating outlook of “Stable”
• In 2023, Mega Holdings was once again chosen as a constituent stock by the “Dow Jones Sustainability Indices (DJSI) for the “Emerging Markets” and “World Index” (Mega Securities included in scope)